Privacy Policy
Effective Date: May 21, 2025
Serenity Stones LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the information you provide when using our website (https://serenitystonesnj.com) or communicating with us through any means.
1. Information We Collect
We collect personal information that you voluntarily provide to us, such as:
- Full name
- Phone number
- Email address
- Physical address (if needed for delivery or cemetery requirements)
- Uploaded images (for custom work or quote purposes)
- Any additional information you provide in messages or form submissions
We do not collect sensitive personal data such as Social Security numbers, financial account information, or government IDs. We do not use cookies, browser tracking, or behavioral analytics tools.
2. How We Use Your Information
Your information may be used for the following purposes:
- Responding to inquiries and quote requests
- Providing services related to custom gravestone design
- Communicating order updates or follow-up questions
- Maintaining internal records of projects and communications
- Complying with applicable legal obligations
We do not share, sell, rent, or distribute your information to third parties for marketing purposes.
3. Data Protection
We take appropriate measures to protect your personal information, including:
- Using secure forms to collect information
- Limiting internal access to personal data
- Storing submitted data in secure, access-restricted systems
However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
4. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction or deletion of that information
- Withdraw consent at any time
To request access or changes to your personal data, please contact us at: [email protected]
5. Data Retention
We retain customer-submitted data for as long as necessary to:
- Fulfill your request or order
- Maintain business records
- Comply with legal and tax obligations
6. Third-Party Services
We may use third-party services to support communication or project management. These providers do not have access to your personal data unless necessary to deliver the service (e.g., email platforms, file sharing tools), and they are required to handle data securely.
7. Children’s Privacy
Our website and services are not directed to anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor without parental consent, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date. Continued use of the site after such updates indicates your acceptance.
9. Contact Us
If you have questions about this policy or our data practices, you can contact us at:
Serenity Stones, LLC.
2 Danton Ln, Mullica Hill, NJ 08062
856-716-3050
Copyright 2025. Serenity Stones. All Rights Reserved.